Virtual Assistant Skill: Developing Listening Skills as Virtual Assistant

Virtual Assistant Skill: Developing Listening Skills as Virtual Assistant

Who says virtual Assistant focuses only in writing?  Well, probably yes. But on the other side of the coin, listening is also as important factor of virtual assistant skill. Remember, I already shared that information from clients to virtual assistant can be through video calling just as like as Skype. Let me share this belief from Roger Imhoff. “Let other people confide in you. At first it may look like not helping you, but will actually sincerely help them” What is meant by that? At first impression, listening to other people may look like to benefit only the person who is sharing. But when you tried to become a good listener, you will be putting yourself in a good way to help yourself too! You want to try?  You will realize for yourself that you can have that ability to develop good relationship with your clients. It will also help you to gather invaluable information and increase your understanding other people. Here are some tips on how to be a better listener and eventually become a good Virtual Assistant. Pay attention to the Speaker (client) – The entire process of listening commence with giving the speaker (client) your 100% attention. As you go on with a conversation with your client, do not do other things like working, shuffle papers, text or doing other tasks in your pc. As much as possible, do not interrupt your client. – It is highly understandable that some people might react wildly if they will be interrupted. Of course, you would also feel the same way. Base from to Robert I. Montgomery’s belief, the...